Thank you for visiting and shopping at ITEHIL aims to offer you the best shipping options. Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy(If you live in Alaska, Hawaii, Micronesia, Marshall Islands, American Samoa, Guam, United States Virgin Islands, Northern Mariana Islands, Palau, Puerto Rico, American Armed Forces, European Armed Forces, Pacific Armed Forces. pls place order on ITEHIL amazon store, click here)
You can expect to receive your order within 3-8 Business Days. Pre-Order will shipped it on 15th October 2022.
(Orders are not shipped or delivered on weekends or holidays. )

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipment to P.O. boxes or APO/FPO addresses ships to addresses within the U.S., some of U.S. Territories (Please consult before ordering), and does not ship to P.O. Box and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Most ITEHIL packages are shipped via USPS, UPS. You could contact UPS Domestic: 1-888-742-5877 for further shipping information. The estimated delivery time is 7-10 business days.

ITEHIL is a brand of KINGWORKS INC., located in California, western United States. ITEHIL engineers independently developed the corresponding structure and application about outdoor Eelectricity & Water, completed relevant qualification audits (for example: FDA and NSF 58), and also applied for relevant patents and put them into production.
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Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S, please visit our other sites by selecting countries.
Return Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.