How to Redeem Rewards
ITEHIL Discount Code
Coupon
$5
OFF
500 Points
Coupon
$10
OFF
1000 Points
Coupon
$20
OFF
2000 Points
Coupon
$25
OFF
2500 Points
ITEHIL Product
Hybrid Filter
$29.00
2900 Points
RO(Reverse Osmosis) Filter
$39.00
3900 Points
Water Inlet Component
$19.00
1900 Points
Frequently Asked Questions
1. What is the ITEHIL Membership Program?
The ITEHIL Membership Program is a points-based rewards system designed to thank you for your loyalty. Members can earn points through purchases and other actions on our website. These points can be redeemed for rewards or discounts. Joining is completely free.
2. How do I join the ITEHIL Membership Program?
Simply create an ITEHIL account to become a member.
- If you don't have an account yet, click the crown icon in the bottom right corner and register with your email.
- Already have an account? Click the crown icon and log in using your existing details.
3. When will my points be credited?
There are two types of point crediting:
- Instant credit: Points from actions like registration or social media follows will be credited within 24 hours.
- Delayed credit: Shopping-related points will be listed as "pending" after the order ships and will convert to usable balance after 30 days (based on the shipping date of the first item in your order).
Note: Pending points cannot be used until they become active.
4. What if my points don’t appear correctly?
If you believe your points were not credited correctly, please contact our support team at support@itehil.com .
5. Do points expire?
No, your points will not expire.
6. What happens to my points if I cancel or return an order?
Points earned from any canceled, refunded, or returned orders will be deducted from your balance accordingly. Partial refunds will also result in a proportional point adjustment.
7. How do I redeem my points?
- Click the crown icon in the bottom right corner and log in.
- Available rewards will be highlighted — simply choose and click "Redeem."
- You can also go to your account center, click "Points Balance," and view all available rewards.
Note: Points redeemed cannot be refunded or reversed.
8. How much are points worth?
100 points = $1 off at checkout.
(Points can be used to partially pay for your order.)
9. Can I use points together with a discount code?
No, points cannot be combined with discount codes during checkout.